DIGITAL AND INNOVATIVE TRANSFORMATIONS AND FUTURE PERSPECTIVES IN REVENUE ADMINISTRATION

Authors

Prof. Engin Hepaksaz
Izmir Katip Celebi University
https://orcid.org/0000-0003-4383-4091

Synopsis

E-Government applications which are still having an impact since 1990’s, have required and are still having required an important transformation and changes within income administrations, as an integral part of public financial management. During this process it has been observed that the revenue administration has made a significant development and progress regarding digital transformation and change. In this study, the concepts and processes associated with digitalization and e-government are first examined, with particular attention to their theoretical foundations, developmental trajectories, and implications for public sector transformation. The subsequent chapter provides a comprehensive analysis of the e-fiscal applications implemented by the revenue administration. Within this context, the study evaluates the administrative and legal dimensions of these applications on the basis of their benefits and costs. The final chapter focuses on artificial-intelligence-based innovative practices within the revenue administration. Additionally, the chapter explores future perspectives, addressing the opportunities and challenges associated with integrating advanced AI systems into public financial management.

Author Biography

Prof. Engin Hepaksaz, Izmir Katip Celebi University

Hepaksaz, Engin
Prof. Engin Hepaksaz serves as a head of department of fiscal law at the Department of Public Finance, Faculty of Economics and Administrative Sciences, Izmir Katip Celebi University, İzmir, Türkiye. Hepaksaz completed undergraduate education at Dokuz Eylul University in the department of Public Finance in 1994, master's education at Manisa Celal Bayar University in the department of Theory of Public Finance in 1997, and Ph.D. degree from Dokuz Eylul University in the field of Public Finance in 2007. Primary research interests include fiscal law. Hepaksaz has national and international articles and book chapters published in Turkish and English. Selected published books include Administrative Law in the Light of Tax Disputes and Judicial Decisions – Tax Law Relations and the Element of Authority, E-Government and E-Fiscal Applications in Turkey.
E-mail: engin.hepaksaz@ikcu.edu.tr | ORCID: https://orcid.org/0000-0003-4383-4091

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Published

December 22, 2025

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This work is licensed under a Creative Commons Attribution 4.0 International License.