TRANSFORMATION OF PROCUREMENT PROCESSES IN PUBLIC HOSPITALS: THE STATE SUPPLY OFFICE MODEL
Synopsis
This chapter examines the transformation of procurement processes in public hospitals within the framework of the State Supply Office (SSO) model. Increasing healthcare expenditures, limited resources, and supply chain vulnerabilities have brought centralized procurement solutions to the agenda. The SSO model aims to achieve cost savings through economies of scale, enhance transparency, and ensure efficient use of public resources. Literature indicates that centralized procurement mechanisms significantly improve efficiency, accountability, and quality. International case studies such as the NHS Supply Chain in England, Canada’s centralized procurement model, and the European Union’s joint procurement of COVID-19 vaccines are compared. Findings show that while centralized structures provide supply security during crises, they may also lead to challenges such as the exclusion of small suppliers and lack of transparency. Theoretically, the SSO model is evaluated through the perspectives of New Public Management, Agency Theory, Economies of Scale, and Public Value Theory. Ultimately, it is emphasized that a sustainable procurement system in Turkey should not only focus on cost-effectiveness but also integrate transparency, digitalization, international cooperation, and societal value.
